FAQs

At Technoduo, we want to make your shopping experience smooth and transparent. Below are answers to the most common questions from our customers.

1. How long does shipping take?

We process and ship all orders within 1 to 4 business days. Delivery times may vary depending on your location and the courier service.

2. Do you ship internationally?

Yes, we currently ship across the United Kingdom and selected international destinations. Shipping fees and delivery times will be calculated at checkout.

3. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with tracking details. Tracking information may take up to 24 hours to update.

4. What is your return policy?

We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition you received them. For details, please visit our Return and Refund Policy.

5. Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.

6. How do I request a return or refund?

Simply contact us at technoduo.contact@gmail.com with your order details, and our support team will guide you through the process.

7. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

8. What if my order arrives damaged or defective?

Please contact us immediately with photos of the damaged or defective product. We’ll arrange a replacement or refund as quickly as possible.

9. How can I contact customer support?

You can reach us via:

We aim to respond to all inquiries within 24 hours.